Privacy Policy - Trainia

Trainia operates the Service worldwide.

For privacy questions, contact: privacy@trainia.app

We collect information you provide directly, information generated through your use of the Service, and data from third-party integrations if you connect them.

A. Information you provide

• Name and email address.
• Age, gender, height, weight.
• Training goals and fitness level.
• Health, training history, and preferences you choose to share.
• Messages you send through the chat.
• B. Automatically collected data

• Device, browser, and operating system.
• IP address and country.
• Usage data (sessions, clicks, interactions).
• Cookies and analytics data.

C. Data from integrations (if connected)

• If you connect services such as wearables or fitness platforms, we may collect:
• Activities, distance, pace, time, heart rate.
• Power, cadence, GPS tracks.
• Historical training data.

Trainia processes health and fitness-related data to generate personalized training plans.

This data is considered sensitive personal data. We process it only to provide the Service and improve training recommendations.

We never sell this data.

We use your data to:

• Generate AI-based personalized training plans.
• Improve accuracy of recommendations.
• Provide customer support.
• Improve and develop the Service.
• Monitor system performance and prevent abuse.
• Process subscriptions and payments.

We process personal data based on:

• Your consent.
• Performance of the Service you requested.
• Legitimate interest to improve and secure the platform.

We do not sell your personal data.

We may share data only with trusted service providers necessary to operate Trainia, such as:

• Cloud hosting and database providers.
• Payment processors.
• AI infrastructure providers.
• Analytics tools.
• These providers are required to handle your data securely.

Because Trainia operates globally, your data may be processed in countries different from yours.

We ensure appropriate safeguards are in place for international transfers.

We retain your data while your account is active.

You may request deletion of your account and data at any time by contacting us.

You have the right to:

• Access your personal data.
• Correct inaccurate data.
• Delete your data.
• Export your data.
• Withdraw consent at any time.
• To exercise these rights, contact: privacy@trainia.app

We implement industry-standard technical and organizational measures to protect your data, including encryption and secure infrastructure.

However, no system is 100% secure.

We use cookies and analytics tools to:

• Understand usage patterns.
• Improve user experience.
• Monitor performance.
• You can disable cookies through your browser settings.

Trainia is not intended for users under 18 years old. We do not knowingly collect data from minors.

You may delete your account at any time. Upon deletion, we will remove or anonymize your personal data, except where retention is required by law.

We may update this Privacy Policy. Continued use of Trainia means you accept the updated policy.

For any privacy-related questions or requests: privacy@trainia.app